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Thursday, October 29 • 2:20pm - 3:05pm
Cloud Strategies in a Non-Profit Organization

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This case study will present the strategies and projects used by the Retired Employees of San Diego County (RESDC) in moving from home-grown and manual methods to the cloud. RESDC staff of four provides information, benefits and services to nearly 7,000 retired county employees. In 2013, RESDC began a strategic planning process to improve all aspects of office operations and to improve member services and outreach through the use of technology. The complete redesign of the RESDC web site led the Board of Directors to seek additional web functionality that would better serve the membership and maximize office staff efficiency.

This presentation will outline the decisions and processes used in developing a technology strategy to support the Board’s long-term goals, with emphasis on the projects to move from the 1980s to the 21st century in technology. The focus of the presentation will be on the project to acquire a cloud—based membership management system. The application requirements include the capabilities for handling member rolls, mass email communication, online dues payment, online event registration/payment, and a member portal, as well as detailed management reporting.

The presenters are Mark Nanzer, Executive Director and Chuck Brown, RESDC Technology Committee Chair

avatar for Chuck Brown

Chuck Brown

President, AITP Southwest Region
Charles L. (Chuck) Brown, CDP/CCP has over 45 years of information systems experience in both the private and public sectors. He retired from San Diego County in 2012 and continues to consult. He chairs the Technology Committee for the Retired Employees of San Diego County. Before retiring, Mr. Brown was Project Manager for Regional Integrated Justice Applications with the San Diego County Sheriff’s Department, responsible for coordinating... Read More →
avatar for Mark Nanzer

Mark Nanzer

Executive Director, Retired Employees of San Diego County (RESDC)
Mark Nanzer, is an experienced administrator with 20 years of experience in the non-profit sector with a combination of direct service provision and management and oversight of federal, state and local grant funding.  Mark is a seasoned administrator with experience in Independent Living Skills and Job Development Skills training, case management, crisis intervention and staff supervision. He has overseen operations Department of Labor... Read More →

Thursday October 29, 2015 2:20pm - 3:05pm
Golden West Room

Attendees (15)